T's & C's


Before using any equipment and/or gear available on this website please consult a physician. Improper use can result in injuries. Benched is not responsible for any injury, whether sustained through correct or incorrect use, which may occur through the use of any equipment available on this website.  



If any product reflects an incorrect price or incorrect information due to typographical error, we reserve the right to refuse or cancel any orders placed for that product. When a product does not have a price visible but alternatively indicates CONTACT US FOR PRICE, the final price will be established only through quotation once an enquiry has passed from you to the Benched sales team. In the event of an order being refused or cancelled which has been paid for, we will issue a credit for the full amount. Please remember that our prices might be subject to daily fluctuations.


Terms of Sale

  1. All orders are subject to availability and confirmation of the order price.
  2. Online prices might differentiate from the final quote due to fluctuations in the exchange rate.
  3. Please only pay once you have received a formal quote.
  4. The final purchase will not be completed until your payment has been cleared in our account and approved by us.
  5. Once your order is placed, all details are considered final. Please ensure you check your order and delivery address (these can’t be changed after the order is approved and dispatched).
  6. If the delivery address details you have provided are incorrect and you need your order redirected, you will be subject to additional charges with a revised amount.


Specials, Promotions & End of Range Clearance Sales/Specials

  1. All end of range clearance specials are only valid while stocks last and are based on a first-come-first-serve basis.
  2. All end of range clearance special items will not be replaced or exchanged, as they are either being discontinued or upgraded.
  3. Standard warranties apply to all end of range products, unless otherwise specified.



Our website is not linked to our stock system, occasionally an item of stock that you purchase may not be available. Please do not make payment unless the availability of the stock item/s are confirmed by our Sales Department.


Delivery Terms & Conditions

  1. Orders are released for dispatch only upon receipt of a cleared payment in full, unless otherwise arranged.
  2. We aim to deliver products as quickly as possible, but the estimate delivery lead time is 3-7 working days. Our dispatch days are Mondays. Orders placed and paid for on Thursdays to Wednesdays will only be dispatched the following Monday depending if the equipment is on hand and not subject to lead times.

  3. Prices are all in South African Rands and include VAT.
  4. Shipping charges will be calculated once your order has been placed, and will be included in the final quote sent to you.
  5. For international orders, you will be responsible for organising and booking your own shipping, unless otherwise prearranged with us.
  6. The pricing excludes installation and training costs, unless otherwise specified.
  7. Delivery of imported stock is subject to availability from the supplier and will be available between 8 (eight) to 14 (fourteen) weeks from date of payment of deposit.
  8. Delivery of locally supplied stock, is subject to availability from the supplier and will be available between 2 (two) to 6 (six) weeks from date of payment of deposit.
  9. If items are not collected within 6 (six) weeks of arrival, the company may exercise the option to re-sell the items.
  10. Please state account name as stated at the top of the quotation as reference when making payment for this Quotation.


Refunds or Returns

Please refer to our Returns Policy.